ArcGIS Accounts

Trent University participates in Esri Canada's educational licensing program to support the use of GIS software in teaching, research and course work at Trent. All current students, staff, and faculty are eligible for a Trent Esri Enterprise Account. This account provides access to Esri's suite of education products including ArcGIS Online, ArcGIS Pro, and Esri Academy. 

Apps and services available to you through your Trent Esri account are accessed using ArcGIS Online. Activating your account gives you immediate access to Trent University's ArcGIS Online Portal where you can 

  • manage your account settings and profile
  • explore, download and use data, apps and resources shared by others
  • upload, share, and manage maps and geospatial data
  • create web maps and content with easy-to-use apps like StoryMaps, Field Maps, and Survey 123
  • download a copy of ArcGIS Pro software for your laptop or personal computer
  • access an extensive catalogue of online training through Esri Academy.

Use the links below to learn how to

Individual users:

Follow these steps to request an individual user account.

  1. Log in to the myTrent portal with your current username and password.
  2. Under the "Services" tab, navigate to "MaDGIC (Maps Data Govt Info Centre)" and click the "Esri Enterprise (ArcPro, AOL and Training) Account Request" link to open the form in your browser window.
  3. Complete and submit the form. A member of the MaDGIC team will respond within two business days to provide your account credentials and instructions for activating your account.
  4. Contact our team at madgichelp@trentu.ca if you have any issues activating or logging in to your account.

Bulk account requests:

Faculty or staff can request accounts on behalf of an entire class or research team. Contact us via e-mail to madgichelp@trentu.ca for details.

External collaborator or guest accounts:

There are options available to provide temporary accounts for external individuals or organizations involved in collaborative projects, for example, community partners working with Trent students and faculty on community-based research projects. Contact us via e-mail at madgichelp@trentu.ca to discuss your needs.

Terms of Use:

Registered members of Trent University may use Esri educational products for work directly related to Trent teaching and research. Using these products for commercial purposes or to describe or disseminate the work of agencies or individuals external to Trent is prohibited. 

Account credentials are provided for your individual use only. Transfer, resale, donation, exchange or sharing of User Accounts is prohibited. Visit Esri's site for more information about terms of use for Esri education products. Activating your Trent Esri account implies acceptance of these terms. 

Once you request an account, you will have 14 days to activate it.

Follow these steps to activate your Trent Esri Enterprise Account:

  1. Open your Trent Email and search for an email from "ArcGIS Notifications" with the subject line, "An invitation to join an ArcGIS Online organization, Trent University."
     

  2. Click the link in the email to join the organization and then click the blue button to "Create an account using Trent University"

    A screen capture of a blue button asking the user to create an account using Trent University
  3. You will be directed to Trent University's ArcGIS Online Portal . If you are signed in correctly, then your username should appear at the top right. 

Login Instructions for Trent University's ArcGIS Online Portal

As of September 1st, 2024, MaDGIC has implemented a new login option for Trent University's ArcGIS Online Portal. Use the steps below to log in using the appropriate account type.

If you are a new user (you joined the organization in September 2024 or after):

  • Always use the blue "Trent University" button to log in to ArcGIS Online. 
  • Your username and password are the same as your myTrent credentials.
Blue "Trent University" button

If you are an existing user (you joined the organization prior to September 2024):

  • If you are presented with the screen shown below, then enter ‘trentuniversity’ into the text box (as shown) and select "Continue" to proceed to Trent University's login page. 
  • Trent University ArcGIS Organizational URL
  • Expand the ‘ArcGIS login’ option to sign in. 
    • Your username is formatted as firstnamelastname_trentuniversity (the first part of the username should be the same as your Trent email address with the @trentu.ca removed; for example, if your Trent email only uses your first initial such as jsmith@trentu.ca, then your username will be jsmith_trentuniversity).
    • Your password is the password that was set by you when you registered your account. If you have forgotten your password or if you have any issues with your account, contact madgichelp@trentu.ca for assistance.
Trent University ArcGIS Organizational login

About ArcGIS Online 

ArcGIS Online is Esri's cloud-based platform used to analyze and explore geospatial data, and create interactive web maps and 3D web scenes to easily share and collaborate with people in the organization or the public. Web maps can integrate with many of Esri's applications like StoryMaps, Dashboards, or Field Maps. You manage access to your content stored within Trent University’s Online Portal by setting the sharing level.

In ArcGIS Online you can

  • explore base maps and online data sources from Esri and other providers
  • add your own data to the map and change the symbology
  • perform basic geoprocessing and data analysis
  • explore Trent's gallery of content created and shared by other users.
About ArcGIS Online Credits

Your account uses a credit-based system, which means that cloud-based services used in ArcGIS Online (for example, analyzing data or storing content) will consume credits. The university receives a fixed number of credits and by default assigns 100 credits to each account. This is usually more than enough to cover typical use cases however processes like large-scale geocoding may require more credits than you have available. Visit Esri's help documentation for more information on credit consumption in ArcGIS Online. 

We recommend using ArcGIS Pro desktop software for intensive data processing and analysis tasks to avoid maxing out your ArcGIS Online credits. If you would like to request an exception to the default credit limit or explore options for designing GIS workflows, then please email us at madgichelp@trentu.ca to discuss options.

Recommended Resources for Getting Started with ArcGIS Online

About ArcGIS Pro Software

ArcGIS Pro is industry-standard GIS software that is only compatible with a Windows operating system. With ArcGIS Pro, you can

  • explore, visualize, and analyze data
  • create 2D maps and 3D scenes
  • manage your geospatial data and metadata
  • share your work with select groups, organizations or the public using Trent University's ArcGIS Online portal. 

ArcGIS Pro desktop software is installed on Trent-imaged computers at Peterborough and Durham campus locations. Staff and faculty can obtain ArcGIS Pro software for their offices and research labs via the Software Centre. 

Registered students, staff and faculty at Trent are also entitled to receive a copy of ArcGIS Pro software to install on a laptop or personal computer for Trent related teaching, research and coursework. Follow these instructions to download, install and authorize ArcGIS Pro on your laptop or PC.

Download and Install ArcGIS Pro Software

  1. Review ArcGIS Pro system requirements to verify that your computer is equipped to run ArcGIS Pro software. 
  2. ArcGIS Pro version 3.x requires the Microsoft .NET framework 6.0.5 or later. This must be installed before installing ArcGIS Pro.
    1. Download the most current version of the .NET framework.
    2. Open the .NET application installer from your downloads folder to initiate the installation.
    3. Close the application when the installation is successful. 
  3. Sign in to Trent University's ArcGIS Online Portal (following instructions in the previous accordion item). Select your username at the top right side of the page and then select "My Settings" from the drop-down menu.
  4. On the "My settings" page, select the "Licenses" menu item and then select "Download ArcGIS Pro" from the list provided. 
  5. Click Download, then click Download again in the pop-up window that appears. 
  6. Visit Esri's help documentation for a detailed overview of the installation process.

Log in to ArcGIS Pro Software

  1. Start ArcGIS Pro on your machine. You can select the Windows icon at the bottom left and browse to the application, or type "ArcGIS Pro" into the search bar and choose "Open".
  2. Authorize ArcGIS Pro by logging in to the software with your Trent Esri Enterprise Account. As of September 1st, 2024, Esri has implemented a new login option for ArcGIS Pro.

    • If you are a new user (account created after September 1, 2024), select the blue "Trent University" button to log in to ArcGIS Pro. You will be redirected to login with your Trent Univerity email and password.

      ArcGIS Pro Sign in with Trent University blue button
      ArcGIS Pro Sign in with Trent University credentials

    • If you are an existing user (account created before September 1, 2024), expand the ‘ArcGIS login’ option to sign in. Your username is formatted as firstnamelastname_trentuniversity (same as your Trent email before @trentu.ca) and your password is the password set when you registered your account. If you have forgotten your password or if you have any issues with your account, contact madgichelp@trentu.ca for assistance.

      ArcGIS Pro Sign in with username and password

We are here to help! Contact the Maps, Data & Government Information Centre at madgichelp@trentu.ca for assistance with downloading, installing or authorizing ArcGIS Pro software.

Recommended resources for getting started with ArcGIS Pro

Esri Academy offers an extensive catalogue of training resources in a variety of formats. Many of these resources are freely available to Trent users through the university's education agreement. 

The catalogue includes training for all levels of GIS expertise, from beginner to advanced and can be used for independent learning or integrated with course requirements. Follow these steps to access the Esri Academy course catalogue. 

  1. Login to your Trent Esri account.
  2. Click the link to your profile at the top of the page and select Training from the dropdown or access the catalogue directly. 
  3. Select the Course Catalog tab to browse courses by topic. You can restrict options by format (for example, videos or seminars) and product (for example, ArcGIS Online or 3D Analyst). You can also check the box beside "Free" to ensure your search results only include training that is available to you at no cost.
  4. Click on the course titles to read more about a course or to get started.
  5. Once you have started a course, you can save your progress and return to it at any time.

Faculty or staff who would like to explore the idea of integrating Esri products and training with teaching and course work, please reach out to us at madgichelp@trentu.ca to discuss your needs and options.