ArcGIS Accounts

Individual users:

Follow these steps to request an individual user account.

1. Log in to the myTrent portal with your current username and password.
2. Under the "Services" tab, navigate to "MaDGIC (Maps Data Govt Info Centre)" and click the "Esri Enterprise (ArcPro, AOL and Training) Account Request" link to open the form in your browser window.
3. Complete and submit the form. A member of the MaDGIC team will respond within two business days to provide your account credentials and instructions for activating your account.
4. Contact our team at madgichelp@trentu.ca if you have any issues activating or logging in to your account.

Bulk account requests:

Faculty or staff can request accounts on behalf of a class or research team. Contact us via e-mail to madgichelp@trentu.ca for details.

External collaborator or guest accounts:

There are options available to provide temporary accounts to external individuals or organizations involved in collaborative or community-based research projects. Contact us at madgichelp@trentu.ca to discuss your needs.

Terms of Use:

Registered members of Trent University may use Esri educational products for work directly related to Trent teaching and research. Using these products for commercial purposes or to describe or disseminate the work of agencies or individuals external to Trent is prohibited. 

Account credentials are provided for your individual use only. Transfer, resale, donation, exchange or sharing of User Accounts is prohibited. Visit Esri's site for more information about terms of use for Esri education products. Activating your Trent Esri account implies acceptance of these terms. 

Once you request an account, you will have 14 days to activate it.

Follow these steps to activate your Trent Esri Enterprise Account:

1. Open your Trent Email and search for an email from "ArcGIS Notifications" with the subject line, "An invitation to join an ArcGIS Online organization, Trent University."
    

2. Click the link in the email to join the organization and then click the blue button to "Create an account using Trent University"

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3. You will be directed to Trent University's ArcGIS Online Portal . If you are signed in correctly, then your username should appear at the top right. 

Login Instructions for Trent University's ArcGIS Online Portal

As of September 1st, 2024, MaDGIC has implemented a new login option for Trent University's ArcGIS Online Portal. Use the steps below to log in to www.trentuniversity.maps.arcgis.com using the appropriate account type.

Note- If you are presented with the screen below, enter ‘trentuniversity’ into the text box (as shown) and select "Continue" to proceed to Trent University's login page. 

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If you are a new user (you joined the organization in September 2024 or after):

• Use the blue "Trent University" button to log in to ArcGIS Online. 
  • Your username and password are the same as your myTrent credentials.

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If you are an existing user (you joined the organization before September 2024):

• Expand the ‘ArcGIS login’ option to sign in. 
  • Your username is formatted as firstnamelastname_trentuniversity (the first part of the username should be the same as your Trent email address with the @trentu.ca removed; for example, if your Trent email only uses your first initial such as jsmith@trentu.ca, then your username will be jsmith_trentuniversity).
  • Your password is the one you set when you registered your account. If you have forgotten your password or have any issues with your account, contact madgichelp@trentu.ca for assistance.

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About ArcGIS Online 

ArcGIS Online is Esri's cloud-based platform used to analyze and explore geospatial data, and create interactive web maps and 3D web scenes to easily share and collaborate with people in the organization or the public. Web maps can integrate with many of Esri's applications like StoryMaps, Dashboards, or Field Maps. You manage access to your content stored within Trent University’s Online Portal by setting the sharing level.

In ArcGIS Online you can

• explore base maps and online data sources from Esri and other providers
• add your data to the map and change the symbology
• perform basic geoprocessing and data analysis
• explore Trent's gallery of content created and shared by other users.

About ArcGIS Online Credits

Your account uses a credit-based system, which means that cloud-based services used in ArcGIS Online (for example, analyzing data or storing content) will consume credits. The university receives a fixed number of credits and assigns 100 credits to each account. This is usually more than enough to cover typical use cases however processes like large-scale geocoding may require more credits than you have available. Visit Esri's help documentation for more information on credit consumption in ArcGIS Online. 

We recommend using ArcGIS Pro desktop software for intensive data processing and analysis tasks to avoid maxing out your ArcGIS Online credits. If you would like to request an exception to the default credit limit or explore options for designing GIS workflows, please email us at madgichelp@trentu.ca to discuss options.

Recommended Resources for Getting Started with ArcGIS Online

• Learn how to create and share content using ArcGIS Online (login required).
• Browse a curated list of ArcGIS Online tutorials for beginners.
• Explore frequently asked questions about ArcGIS Online.

About ArcGIS Pro Software

ArcGIS Pro is industry-standard GIS software that is only compatible with a Windows operating system. With ArcGIS Pro, you can

• explore, visualize, and analyze data
• create 2D maps and 3D scenes
• manage your geospatial data and metadata
• share your work with select groups, organizations or the public using Trent University's ArcGIS Online portal. 

ArcGIS Pro desktop software is installed on Trent-imaged computers at Peterborough and Durham campus locations. Staff and faculty can obtain ArcGIS Pro software for their offices and research labs via the Software Centre. 

Registered students, staff and faculty at Trent are also entitled to receive a copy of ArcGIS Pro software to install on a laptop or personal computer for Trent related teaching, research and coursework. Follow these instructions to download, install and authorize ArcGIS Pro on your laptop or PC.

Download and Install ArcGIS Pro Software

1. Review ArcGIS Pro system requirements to verify that your computer is equipped to run ArcGIS Pro software. 
2. ArcGIS Pro version 3.x requires the Microsoft .NET Framework 6.0.5 or later. This must be installed before installing ArcGIS Pro.
   1. Download the most current version of the .NET framework.
   2. Open the .NET application installer from your downloads folder to initiate the installation.
   3. Close the application when the installation is successful. 
3. Sign in to Trent University's ArcGIS Online Portal (following instructions in the previous accordion item). Select your username at the top right side of the page and then select "My Settings" from the drop-down menu.
4. On the "My settings" page, select the "Licenses" menu item and then select "Download ArcGIS Pro" from the list provided. 
5. Click Download, then click Download again in the pop-up window that appears. 
6. Visit Esri's help documentation for a detailed overview of the installation process.

Log in to ArcGIS Pro Software

1. Start ArcGIS Pro on your machine. You can select the Windows icon at the bottom left and browse to the application, or type "ArcGIS Pro" into the search bar and choose "Open".

2. Authorize ArcGIS Pro by logging in to the software with your Trent Esri Enterprise Account. As of September 1st, 2024, Esri has implemented a new login option for ArcGIS Pro.

   Note- If you're presented with the screen below, enter ‘trentuniversity’ into the text box (as shown) and select "Continue" to proceed to Trent University's login page. 

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If you are a new user (you joined the organization in September 2024 or after):

• Use the blue "Trent University" button to log in to ArcGIS Online. 
  • Your username and password are the same as your myTrent credentials.

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If you are an existing user (you joined the organization before September 2024):

• Expand the ‘ArcGIS login’ option to sign in. 
  • Your username is formatted as firstnamelastname_trentuniversity (the first part of the username should be the same as your Trent email address with the @trentu.ca removed; for example, if your Trent email only uses your first initial such as jsmith@trentu.ca, then your username will be jsmith_trentuniversity).
  • Your password is the one you set when you registered your account. If you have forgotten your password or have any issues with your account, contact madgichelp@trentu.ca for assistance.

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We are here to help! Contact the Maps, Data & Government Information Centre at madgichelp@trentu.ca for assistance with downloading, installing or authorizing ArcGIS Pro software.

Recommended resources for getting started with ArcGIS Pro

• Browse a list of ArcGIS Pro quick-start tutorials.
• Email madgichelp@trentu.ca for personalized support.

Esri Academy offers an extensive catalogue of training resources in a variety of formats. Many of these resources are freely available to Trent users through the university's education agreement. 

The catalogue includes training for all levels of GIS expertise, from beginner to advanced and can be used for independent learning or integrated with course requirements. Follow these steps to access the Esri Academy course catalogue. 

1. Login to your Trent Esri account.
2. Click the link to your profile at the top of the page and select Training from the dropdown or access the catalogue directly. 
3. Select the Course Catalog tab to browse courses by topic. You can restrict options by format (for example, videos or seminars) and product (for example, ArcGIS Online or 3D Analyst). You can also check the box beside "Free" to ensure your search results only include training that is available to you at no cost.
4. Click on the course titles to read more about a course or to get started.
5. Once you have started a course, you can save your progress and return to it at any time.

Faculty or staff who would like to explore the idea of integrating Esri products and training with teaching and course work, please reach out to us at madgichelp@trentu.ca to discuss your needs and options.