Off-Campus Access to Library Resources


The Trent University Library uses a proxy server to provide access to our licensed resources from off-campus.

When prompted, login with your myTrent username and password.


Start at the Library Website

Always begin your research at the library website: Our customized links provide you with access to our subscribed resources - even when searching Google Scholar.

From the website, you can:

  • access our extensive online resources,
  • connect to TOPCAT (our Library Catalogue),
  • find help and tutorials, and
  • find out about our library.

Most of our website is freely available to anyone on the internet. This is not the case, however, with our licensed external resources (such as online indexes, e-books, and e-journals). These resources require authentication, to confirm that you belong to the Trent community.

Our agreements with external resource providers require us to limit access to current Trent students, faculty, staff, and sometimes alumni.  Abuse of this privilege can result in an institution-wide denial of access.

If you're on campus, your computer's address (IP address) is recognized, and you have direct access. If you are NOT using a campus computer, you're required to authenticate yourself as a valid Trent user before connecting to the resource.

EZProxy: The Proxy Server

The proxy server (EZProxy) allows you to access restricted online resources from a computer outside the Trent network. It routes you through a server that is on the network, thereby providing an IP address which the external system recognizes and accepts. Before it links you through, it checks your account to make sure you're an authorized user. You must have a valid myTrent account to be authorized by the proxy server. Trent's IT (Information Technology) department looks after accounts.

Links to online resources from the Library website have the proxy access built into them, providing seamless access. When you click on these links from on-campus, the proxy server ignores you because it's not needed. If you are off-campus, it prompts you to login.

  • For this process to work, you must always use links from the library website, rather than create bookmarks.

Steps to Follow

  1. Click on a link to a resource from the Library website. If you're off-campus, you are presented with a login page.  
  2. When prompted for a Username/Password: use your myTrent u/p.
  3. Once authenticated by the proxy server, you are directed to the resource you originally selected.

(If you don't know your myTrent username/password, contact the IT department.)

Once You Are Connected

  • Notice that appears in the address of all the restricted databases you connect to from here forward. This shows you that you're connected via EZProxy.
  • If you are asked for a username/password once you arrive at the site, you are not authenticated and you won't be able to access it.
    • We don't have individual passwords for specific sites.
    • Go back to the Library website and start again, or use the Get It! Trent bookmarklet (described below).
  • Your authentication status lasts for the duration of your browser session, unless it times out from not being used. You'll need to go through this process each time you open your web browser.
  • If you receive an error message or experience problems accessing an online resource through the proxy server, see our Proxy Server Help page.


If you haven't used our website links to get to a document and you're denied access, try using the quick bookmarklet to authenticate you throught the proxy server.

Add this link to the bookmarks of your favourite browsers: Get It! Trent.

Then, whenever you come across an online document that denies you access, or asks you to pay for it, click the bookmark. 

  • You'll be routed through our proxy server, which asks you to login with your myTrent username/password. 
  • If the document IS available through our library, you'll get access.

See more details.

Losing Contact with the Proxy Server

Proxy servers are tricky things, and they're not perfect. Sometimes you can lose your connection. It may happen from too many "clicks", a time-out, or it may be that the resource you are trying to connect to is not recognized by our proxy server.

Whenever you are connected to the proxy server, the url (address) of each restricted site you visit will contain

  • If that remains in the url, you have NOT lost your connection. If you are denied access, you should let us know what you were trying to access at the time this happened, so that we can investigate.
  • If it disappears, try logging in to the proxy again to see if it works the second time. If you still can't get access, let us know exactly where you were and where you were trying to go at the time.

Check our Proxy Server Help page if you're having trouble. Contact us at

The Proxy Prefix

Most links (urls) can be routed through the proxy server by adding the following prefix to the beginning of the link:

The address to which you want the link directed then follows.

  • For example:

Proxy Configuration

This proxy works as long as the url it is being directed to is included in the Proxy Config file that we maintain.

  • If you receive a message that the url needs to be added to our config file, contact us to have it added.
  • We can only add sites for which we have legal access rights. If we haven't paid for access, the proxy server won't help.

If you experience problems accessing an online resource through the proxy server, see our Proxy Server Help page or contact