About
The Student Support Certificate is a series of workshops geared toward academic and non-academic staff who have direct contact with students. These courses aim to enhance the capacity of Trent faculty and staff members to effectively assist students in a variety of situations, and to help create a supportive environment that builds students’ life skills and ability to cope with a range of issues.
Below you will find information regarding workshop content, date, time, location, and how to register. Kindly be aware that the registration deadline for all workshops is set 48 hours, or two business days, prior to the scheduled event. Please confirm with your manager that your attendance will not negatively impact departmental operations prior to registering.
If you are a student seeking to expand your skills, please see STEPS (Skills To Enhance Peer Support). At this time, this program is intended for staff and faculty only. Beginning January 2025, student employees (e.g. student-staff, GTAs...etc.) may sign up for the Student Support Certificate.
Series of Courses:
Foundational Sessions (Click for course descriptions and registration)
- Conflict Resolution with Students
- Understanding Student Development
- Effective Communication and Referrals
- More Feet on the Ground: Mental Health Awareness (available anytime online, self-paced*)
Advanced Sessions (Click for course descriptions and registration)
- Respecting Individuals and Supporting Equity
- safeTALK: Suicide Alertness for Everyone
- Student Accessibility Services
- Just Get Over it
- Positive Space Training
- Sexual Violence on Campus: Prevention, Intervention and Survivor Support
- NEW! Supporting Religious Diversity
We strive to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully. Please contact us 2 weeks in advance of event if you have any particular accommodation requirements. Reach out providing the name you registered with, what workshop you signed up for, and we'll follow up to discuss and agree on appropriate accommodation.
FAQ
Q: Who do I contact for questions about the program?
A: Hi! My name is Madeline, I am the Mental Health Educator and Wellness Strategist here at Trent. I also coordinate the Student Support Certificate for staff and faculty wishing to get further training about how to best support students. Please email madelinederby@trentu.ca
Q: Who is eligible to participate?
A: All Trent staff and faculty.
Q: I've completed the program! When/How do I receive my certificate?
A: At the end of each semester, certificates are sent to the print shop, followed by a 1-2 week period for signing by the Vice President of Student Affairs. Once the certificates are ready, the coordinator will notify recipients via email that they are available for pick-up. Certificates can be collected from Counselling Services in Blackburn Hall, Suite 113, during business hours (Monday to Friday, 9 a.m. to 12 p.m. and 1 p.m. to 4 p.m.). If you are unable to pick up your certificate in person, please contact the email above to request delivery via university mail. We thank you for your patience during this process - we're just as excited for you to receive it! Congratulations and thank you for your dedication and commitment in supporting your students.
Q: When is the schedule released?
A: The program offers workshops 3x per year during the Fall and Winter semesters and again over the summer. We do our best to release the schedule in conjunction with HR within the first month of each period. The workshops can be found on this page, HR's Professional Development webpage, and on the MyTrent Events calendar. Workshops are based on facilitator capacity and availability and may vary.