Book an Appointment

Book Today, Tomorrow, or Next Week 

Academic Advising offers individual in-person and remote appointments for undergraduate students Monday to Friday. Meet with an academic advisor in-person, via video chat, or on the phone. Appointments become available for booking on the Student Experience Portal one week in advance, and a limited number of appointments may be released one day in advance. Same-day bookings are also available to book by contacting your College (in-person or by phone) or calling the Academic Advising phone line. 

Are you a new student with transfer credits looking for an appointment? 

Book an appointment using the Student Experience Portal  

Appointments become available for booking one week in advance, and a limited number of appointments may be released one day in advance. Please check the Student Experience Portal for availability starting at 12:00pm EST (noon).  

Appointments often book up once they become available, so if you do not see anything available (e.g., the calendar is blank) or the availability does not work with your schedule, you can check back the following day after 12:00pm EST (noon). Appointments also become available when there is a cancellation.   

• How to book an appointment using the Student Experience Portal 
• Be Prepared to Meet an Advisor
• Frequently Asked Questions
• Advising Questions for Grad Students, Students at Durham-GTA, Students Completing Post-Graduate Certificate Programs

Book a same-day appointment by contacting the College Office 

Same-day advising appointments are available to book starting at 8:50am EST by calling the Advising line (705) 748-1011 ext. 7333 or visiting the college office. 

• Mondays: Gzowski College 
• Tuesdays: Otonabee College 
• Wednesdays: Champlain College 
• Thursdays: Lady Eaton College 
• Fridays: Traill College 

How to book an advising appointment in the Student Experience Portal 

Academic Advising Appointments are available to book online through the Student Experience Portal. 

1. Sign into the Student Experience Portal with your Trent username and password. 
2. Click on “Book Appointments” in the left menu to get started. 
3. Select 'view calendar' to see the next available appointment or select 'book by provider' to search for available appointments by Academic Advisor. 
4. Select time slot and complete the form. 
5. A confirmation email with the appointment details will be sent to you along with a reminder email. If you need to cancel your appointment, please do so by following the links provided in the emails.  
6. If you have difficulty using the online booking system you can call the academic advising phone line at (answered by trained, upper-year student staff) 705-748-1011 ext. 7333 for assistance. 

Appointments for New Transfer Students

Have you transferred from a college or university to Trent during the 2024-2025 academic year? Are you a mature student with transfer credits, ready to start a new program at Trent? Looking to make the most of your previously-earned credits and discuss course planning?   

Book an appointment with Sylvia, our Academic Transitions Advisor. 30-minute appointments are available most weekdays, with some early evening appointments available Thursday evening. You can book yourself in here or contact us at academicadvising@trentu.ca.   

Please note, these appointments are intended for students who are new to Trent and have transfer credits (those starting at Trent in September 2024 or January 2025). For all other Trent students looking for Academic Advising, please see our standard booking process.   

Did you know:  

You can often find answers to your questions on our website.  

• Course Registration FAQs 
• Planning your Degree 
• Changing your Major  
• Difficulties Completing Coursework 
• Transfer into Direct Entry Competitive Programs  

You can ask questions in the College Office. Trained student staff in the College Offices can help  

• Using the self-service course registration system  
• Finding forms (like prerequisite waivers) on myTrent 
• Providing direction to videos, resources, and information on the Academic Advising website  

Frequently Asked Questions 

I am having difficulty booking an appointment, what else can I do? 

There are a couple of ways to book an appointment with an Academic Advisor, so we encourage you to check the online system at 12:00pm EST (noon) when next-week and next-day appointments are released or to call at 8:50am EST to book a same-day appointment.  

Staff in the College Offices are available Monday to Friday, between the hours of 9:00am and 4:00pm EST to provide assistance with booking the next available appointment. 

Academic Advising is also available at the Trent Durham-GTA campus in Oshawa, and through the Trent International office. 

Academic Advising on the Trent Durham GTA Campus 

Advising for International Students 

How many appointments can I have in one week? 

Students may book a maximum of one appointment per week. Exceptions may be made based on the Academic Advisor’s discretion and appointment availability. 

How do I cancel an appointment? 

If a student cannot make an appointment, it is important to cancel it in order to free that time for someone else. Students should use the online booking system (Student Experience Portal) to cancel an appointment at least 2 hours before it is scheduled to begin, email academicadvising@trentu.ca, or call 705-748-1011 ext. 7333 during office hours. 

No Show Policy 

We understand that things come up and might get in the way of attending a previously booked appointment with an Academic Advisor. If you do not show up for two appointments with Academic Advising, you will no longer be permitted to book your own appointment on the online booking system. If you have reached this booking limit, please call the advising phone line 705-748-1011 ext. 7333 for assistance with booking. 
 
We ask that you take the time to contact us to let us know if you can no longer attend, so that the Academic Advisor can offer the opportunity to another student in need of an appointment. 

Are you a graduate student looking for advising support? 

If you are completing a Masters or PhD program, please contact your graduate program directly or the School of Graduate Studies at graduate@trentu.ca 

Studying at the Trent Durham GTA campus in Oshawa? 

To book an appointment at the Durham GTA campus visit the Durham campus academic advising website. 

Are you a post-graduate certificate student looking for advising support?  

If you are completing a post-graduate certificate, please ptbocerts@trentu.ca (Peterborough campus) or durcerts@trentu.ca (Durham campus).