Accounts & Password
Each Trent user is assigned a username that allows you to access many of Trent's online services. You can activate and/or manage your username and password using Self-Service Password Reset application.
Guest Wi-Fi
Visitors of Trent University can access the Guest Wi-Fi also known as eduroam Visitor Access (eVA) that provides easy, secure, and temporary Wi-Fi access to visitors that are not from an institution that participates in eduroam. If you are a visiting Faculty or Researcher, you can receive temporary username and password by either contacting the department.
Visit our knowledge article "eduroam Visitor Access (eVA)" for more information on accessing Guest Wi-Fi services during your stay.
Classroom Technology
Trent classrooms are equipped with a variety of technology to facilitate the delivery of course curriculum. Every effort is made to provide Trent faculty with a standardized classroom interface. Each classroom that has a standard install will have a Trent imaged PC with network login, telephone, data projector and projection screen/ TV Display. A Trent account is required to login on the lectern PC. Some rooms also have a document camera, sound system and inputs for personal laptops. Lecture capture systems (YuJa) are also available in select rooms.
Browse our Classroom Technology knowledge articles for more information on the technology located in each classroom at our various campus locations.
We're here to help!
Online Support
- If you are a visitor, applicant, Alumni or Trent Community member without access to your TrentU credentials we invite you to fill out the Visitor/Community Help Form
Telephone Support
- Call our Service Desk at 705-748-1010
- Telephone support hours:
- Monday to Thursday: 8:00 AM to 8:00 PM
- Friday: 8:00 AM to 5:00 PM
- Saturday & Sunday: 10:00 AM to 5:00 PM
Classroom Emergency
- Call our Classroom Emergency line at 705-748-1240 OR ext. 1240
In-Person Support
Peterborough Campus (Bata Library 2nd Floor):
- Monday to Thursday: 8:00 AM to 8:00 PM
- Friday: 8:00 AM to 5:00 PM
- Saturday & Sunday: 10:00 AM to 5:00 PM
Durham Thornton Campus (Room A119):
- Monday to Friday: 8:00 AM to 4:00 PM
- Saturday & Sunday: CLOSED
Durham Simcoe Campus (Room ALC106):
- Monday to Friday: 8:00 AM to 4:00 PM
- Saturday & Sunday: CLOSED
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